Authentication Error

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  • #8790
    Guang Chen
    Participant

    I have installed and run Bevywise IoT Simulator. Then I have enabled Authentication and entered Access key and token in the Authentication field. When I start a network or device in the IoT simulator it shows “check credential error”. May I know the reason? How to determine this issue?

    Check Credential Error

    #8805
    Lakshmi Deepa
    Moderator

    Hai. This issue is due to two things 
     
    Invalid username or password in the Authentication field. 
    The invalid IP address of the MQTT Broker in the simulator setting page.
     
    Check whether you have entered the correct username and password in the authentication field and also check the broker IP address for the connected devices or networks.

    Authentication

    For additional data to empower Authentication please visit our page Configuring IoT Authentication.

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